Banking
Where a bank’s hardest workflows run end to end, with a record a regulator can read.
Borrower to decision
One borrower, from the first document to a signed committee decision. 5 workflows, then the committee.
Requests the pack, chases what is missing and checks every document against the list for the borrower's type, until the file is complete.
Each starts from a runbook we have built before, fitted to how your people work.
See the runbookChange how your bank operates
Faster decisions
A credit file is ready for a decision when the credit officer arrives.
More volume, the same team
Bankers, service and operations each carry more, without the next hire.
Clients answered with the work done
A request is resolved end to end, not passed between desks.
Run your most critical workflows
Lending and credit
Intake, underwriting, approval and servicing across SME, mortgage and private lending, with the reasons on file.
Risk and compliance
KYC, due diligence and AML monitoring run against your policy. A person decides every exception, and the record keeps why.
Client onboarding and growth
From the first application to an account in use, and the next product offered at the right moment.
Payments and operations
Payments, reconciliation and case work, moving money and data on time and to the cent.
Why Runbook for a bank
We do not add a chatbot to your bank. We take a whole job into production, every person and system it touches, on one system every line of the bank reuses.
Frontier models, in production
Tested on your hardest cases before go-live and watched after it.
One system across the bank
Retail, SME, corporate and the shared operations beneath them run on the same layers.
Built for the regulator
Every decision keeps what it read, the rule it applied and who signed.
A team on your floor
We take it to production with your people, then they run and extend it with us.