A runbook runs a whole job.
From the first document to the final signature. Every step is a workflow run by agents, and every gate is one of your people.
6 runbooks, 25 workflows
Borrower to decision
One borrower, from the first document to a signed committee decision. 5 workflows, then the committee.
Step 1 of 5
Borrower intake
Requests the pack, chases what is missing and checks every document against the list for the borrower's type, until the file is complete.
Inputs
The application, and the document list for the borrower's type
Output
A complete pack, every document named and dated
Gate
The committee, at the end of the runbook
the pack
confirmed figures
the rating
the draft memo
the verified memo
Each starts from a runbook we have built before, fitted to how your people work.
See the runbook