You pay for the audit, then the build, then someone keeping it alive.

We do not publish a price, because we do not quote a build we have not scoped. What we can tell you is exactly how it is priced. The audit is a fixed fee. The build is a fixed fee, quoted only after the audit. The run is monthly.

What moves the number

The audit

Build

Run

The work itself

How many systems it touches

More to map

More to connect

More to watch

How many exceptions the work carries

More to write down

More paths to build

More that reaches a person

What is fixed, and when

Agreed in writing before it starts

Requires the audit to exist first

Recurs every month

When each one is agreed

Before we start

After the audit

Monthly, from go-live

How each fee behaves

Can be bought on its own

What moves the number

Analysis

The work itself

How many systems it touches

More to map

How many exceptions the work carries

More to write down

What is fixed, and when

Agreed in writing before it starts

Requires the audit to exist first

Recurs every month

When each one is agreed

Before we start

How each fee behaves

Can be bought on its own

What moves the number

Build

The work itself

How many systems it touches

More to connect

How many exceptions the work carries

More paths to build

What is fixed, and when

Agreed in writing before it starts

Requires the audit to exist first

Recurs every month

When each one is agreed

After the audit

How each fee behaves

Can be bought on its own

What moves the number

Run

The work itself

How many systems it touches

More to watch

How many exceptions the work carries

More that reaches a person

What is fixed, and when

Agreed in writing before it starts

Requires the audit to exist first

Recurs every month

When each one is agreed

Monthly, from go-live

How each fee behaves

Can be bought on its own

What moves the number

The audit

Build

Run

The work itself

How many systems it touches

More to map

More to connect

More to watch

How many exceptions the work carries

More to write down

More paths to build

More that reaches a person

What is fixed, and when

Agreed in writing before it starts

Requires the audit to exist first

Recurs every month

When each one is agreed

Before we start

After the audit

Monthly, from go-live

How each fee behaves

Can be bought on its own

You can stop after the audit and take the spec elsewhere

The runbook is yours the day it is delivered. It names the systems, the triggers, the exceptions and the decisions your people actually make, in enough detail that a different team could build from it.

No licence, no seat bill, no per-user charge

No licence, no seat bill, no per-user charge

You own what we build. Nothing on this page is a subscription to software, and the monthly fee is for keeping a system alive rather than for permission to use it.

Send us one thing your team repeats.

Nothing to prepare, and no documents to send first. We come back with what it would take to build and what it would cost to run, and if it is not worth building we say so. No form, no demo, and no call unless you want one.

The alternatives

Four routes to this, and where each one stops.

A consultancy

A software product

A development shop

Your own team

BG Image

ALREADY CONSIDERED

A consultancy

It ends at the document.

NOT FINISHED

Their partner model is built for engagements far larger than this one. Below that line the document is the profitable part and the build is not.

A document. Your team still runs the work themselves.

They encode your judgment, and it leaves with them when the engagement closes.

BG Image

ALREADY CONSIDERED

A software product

It ends at the login.

NOT FINISHED

One product has to serve every company that buys it. An engineer sitting inside yours does not survive a product margin.

A login and a seat bill. The exceptions your business runs on are still manual.

You encode it, on your own time, in someone else’s configuration screen.

BG Image

ALREADY CONSIDERED

A development shop

It ends with your specification built exactly.

NOT FINISHED

They price and staff for build time. Sitting with your team until the specification exists is not in that price.

Software, and the specification problem you started with.

You encode it, in the specification. Writing that specification is the part you were trying to hand over.

BG Image

ALREADY CONSIDERED

Your own team

It ends at the half-built version.

NOT FINISHED

An internal build runs on whoever has time left over, and every week it competes with the objectives those same people are actually measured on.

A stalled effort, running on one person’s laptop.

Whoever has time that quarter.

Runbook does not stop there.

We encode the judgment your own people already apply, exceptions included. What is left after is a system running in production. Running it is the relationship, and the build is what earns it.

The reason most internal efforts stall at “we built a chatbot” is not the model and not the engineers. It is that what is left is checking every answer against jobs you already finished, the permissions, the exceptions and the reliability your business is judged by, and none of it is the part anyone wanted to build.

The alternatives

Four routes to this, and where each one stops.

A consultancy

A software product

A development shop

Your own team

BG Image

ALREADY CONSIDERED

A consultancy

It ends at the document.

NOT FINISHED

Their partner model is built for engagements far larger than this one. Below that line the document is the profitable part and the build is not.

A document. Your team still runs the work themselves.

They encode your judgment, and it leaves with them when the engagement closes.

BG Image

ALREADY CONSIDERED

A software product

It ends at the login.

NOT FINISHED

One product has to serve every company that buys it. An engineer sitting inside yours does not survive a product margin.

A login and a seat bill. The exceptions your business runs on are still manual.

You encode it, on your own time, in someone else’s configuration screen.

BG Image

ALREADY CONSIDERED

A development shop

It ends with your specification built exactly.

NOT FINISHED

They price and staff for build time. Sitting with your team until the specification exists is not in that price.

Software, and the specification problem you started with.

You encode it, in the specification. Writing that specification is the part you were trying to hand over.

BG Image

ALREADY CONSIDERED

Your own team

It ends at the half-built version.

NOT FINISHED

An internal build runs on whoever has time left over, and every week it competes with the objectives those same people are actually measured on.

A stalled effort, running on one person’s laptop.

Whoever has time that quarter.

Runbook does not stop there.

We encode the judgment your own people already apply, exceptions included. What is left after is a system running in production. Running it is the relationship, and the build is what earns it.

The reason most internal efforts stall at “we built a chatbot” is not the model and not the engineers. It is that what is left is checking every answer against jobs you already finished, the permissions, the exceptions and the reliability your business is judged by, and none of it is the part anyone wanted to build.

The alternatives

Four routes to this, and where each one stops.

A consultancy

A software product

A development shop

Your own team

BG Image

ALREADY CONSIDERED

A consultancy

It ends at the document.

NOT FINISHED

Their partner model is built for engagements far larger than this one. Below that line the document is the profitable part and the build is not.

A document. Your team still runs the work themselves.

They encode your judgment, and it leaves with them when the engagement closes.

BG Image

ALREADY CONSIDERED

A software product

It ends at the login.

NOT FINISHED

One product has to serve every company that buys it. An engineer sitting inside yours does not survive a product margin.

A login and a seat bill. The exceptions your business runs on are still manual.

You encode it, on your own time, in someone else’s configuration screen.

BG Image

ALREADY CONSIDERED

A development shop

It ends with your specification built exactly.

NOT FINISHED

They price and staff for build time. Sitting with your team until the specification exists is not in that price.

Software, and the specification problem you started with.

You encode it, in the specification. Writing that specification is the part you were trying to hand over.

BG Image

ALREADY CONSIDERED

Your own team

It ends at the half-built version.

NOT FINISHED

An internal build runs on whoever has time left over, and every week it competes with the objectives those same people are actually measured on.

A stalled effort, running on one person’s laptop.

Whoever has time that quarter.

Runbook does not stop there.

We encode the judgment your own people already apply, exceptions included. What is left after is a system running in production. Running it is the relationship, and the build is what earns it.

The reason most internal efforts stall at “we built a chatbot” is not the model and not the engineers. It is that what is left is checking every answer against jobs you already finished, the permissions, the exceptions and the reliability your business is judged by, and none of it is the part anyone wanted to build.

How long does it take?

The scope, the fee and the finish date are agreed with you in writing before anything starts. We do not publish a length, because it follows the size of the business, how many systems the work touches and what condition the data is in. The build is quoted only after the audit, because we do not quote work we have not scoped.

Do we have to move our data?

No. We build a layer that reads what you already have, wherever it lives. An ERP, a shared drive, WhatsApp, a rate card in Excel. Moving your data is a different project and it is not this one.

What happens when it gets something wrong?

The agent is built to know when it cannot be sure. At that point it stops and tells a named person, with the reason. The exceptions are written down in phase 01, so they are part of the spec rather than a surprise in phase 03.

Who owns it when you leave?

You do. The code, the credentials, the documentation and the exception paths sit in your accounts and under your name from the day we start. You can also stop after the audit and take the runbook to another team.

Does this replace people?

It replaces the part of a role that is repeated, which is usually the part nobody enjoys. We will not tell you it never changes a headcount. Sometimes it is the reason you do not need the next hire.

What if our process is not written down anywhere?

That is the normal case and it is what phase 01 is for. We write the work down, timed and costed, and you own that document whatever you decide next.

How is this different from hiring a developer?

A developer builds what you specify, and the specification is the hard part. We write it first, by sitting with the people who do the work, then build it, then run it.

How long does it take?

The scope, the fee and the finish date are agreed with you in writing before anything starts. We do not publish a length, because it follows the size of the business, how many systems the work touches and what condition the data is in. The build is quoted only after the audit, because we do not quote work we have not scoped.

Do we have to move our data?

No. We build a layer that reads what you already have, wherever it lives. An ERP, a shared drive, WhatsApp, a rate card in Excel. Moving your data is a different project and it is not this one.

What happens when it gets something wrong?

The agent is built to know when it cannot be sure. At that point it stops and tells a named person, with the reason. The exceptions are written down in phase 01, so they are part of the spec rather than a surprise in phase 03.

Who owns it when you leave?

You do. The code, the credentials, the documentation and the exception paths sit in your accounts and under your name from the day we start. You can also stop after the audit and take the runbook to another team.

Does this replace people?

It replaces the part of a role that is repeated, which is usually the part nobody enjoys. We will not tell you it never changes a headcount. Sometimes it is the reason you do not need the next hire.

What if our process is not written down anywhere?

That is the normal case and it is what phase 01 is for. We write the work down, timed and costed, and you own that document whatever you decide next.

How is this different from hiring a developer?

A developer builds what you specify, and the specification is the hard part. We write it first, by sitting with the people who do the work, then build it, then run it.

How long does it take?

The scope, the fee and the finish date are agreed with you in writing before anything starts. We do not publish a length, because it follows the size of the business, how many systems the work touches and what condition the data is in. The build is quoted only after the audit, because we do not quote work we have not scoped.

Do we have to move our data?

No. We build a layer that reads what you already have, wherever it lives. An ERP, a shared drive, WhatsApp, a rate card in Excel. Moving your data is a different project and it is not this one.

What happens when it gets something wrong?

The agent is built to know when it cannot be sure. At that point it stops and tells a named person, with the reason. The exceptions are written down in phase 01, so they are part of the spec rather than a surprise in phase 03.

Who owns it when you leave?

You do. The code, the credentials, the documentation and the exception paths sit in your accounts and under your name from the day we start. You can also stop after the audit and take the runbook to another team.

Does this replace people?

It replaces the part of a role that is repeated, which is usually the part nobody enjoys. We will not tell you it never changes a headcount. Sometimes it is the reason you do not need the next hire.

What if our process is not written down anywhere?

That is the normal case and it is what phase 01 is for. We write the work down, timed and costed, and you own that document whatever you decide next.

How is this different from hiring a developer?

A developer builds what you specify, and the specification is the hard part. We write it first, by sitting with the people who do the work, then build it, then run it.